TO ALL OF OUR CLIENTS,
DUE TO THE HIGH VOLUME OF LAST MINUTE CANCELLATIONS AND NO SHOWS WE HAVE BEEN LEFT WITH NO CHOICE BUT TO IMPLEMENT A NEW CANCELLATION POLICY WHICH WILL TAKE PLACE WITH IMMEDIATE EFFECT.
- CANCEL WITH MORE THAN 24 HOURS NOTICE: NO CANCELLATION FEE
- CANCEL WITHIN 24 HOURS OR LESS: 50% OF APPOINTMENT BILL WILL BE CHARGED
- NO SHOWING APPOINTMENT: 100% OF APPOINTMENT BILL WILL BE CHARGED
IF YOU HAVE AN APPOINTMENT BOOKED AND KNOW YOU WILL BE UNABLE TO MAKE IT PLEASE TELL US AS SOON AS POSSIBLE. THIS GIVES US TIME TO ATTEMPT TO FILL THE SLOT.
THANKS FOR YOUR UNDERSTANDING. IF YOU HAVE ANY QUERIES PLEASE CONTACT A MEMBER OF RECEPTION.
ZEST HAIR & BEAUTY STUDIO